The best French Car Hire...but with Great British Customer Service
This year sees Buggs Car Hire celebrate 12 successful years of business , founders Karl and Simon recount: "Back in 2006 we decided to take on the monopoly of the faceless multi-national car rental companies. We operated from a car park at Bergerac Airport with a fleet of just 3 cars!!"
Fast forward to today and the fleet is now 200 strong serving Bergerac and Limoges Airports with Biarritz added this June
Buggs are the only independent car hire company at these locations and they tend to do things their way
"You book directly with Buggs and this can only be done through our website, which means no brokers or middle-men and the price you see is the final price you pay, guaranteed
We refuse to be associated with comparison websites as these also use brokers who then try to sell on bookings to whoever will service them, sometimes this means no one at all!
We like to keep our car hire simple, the best value, with a speedy service and a genuinely hassle free experience and with thousands of satisfied customers behind us, we are pretty sure we are doing it right..."
We know we are good but let our customers tell you!
Hi Buggs I’m just emailing really to say what a refreshing experience it was hiring a car with Buggs. Service at the airport was efficient and personable for both collection and return. We were also very happy with the car. Although recently retired, my job required me to use rentals frequently in the last number of years, and I rented from all of the major companies. Buggs is head and shoulders above all of them in my opinion. Sorry to say that I don’t do facebook or twitter, so I can’t sing your praises via social media. Many thanks for adding to the enjoyment of our holiday in the Dordogne. Best regards,Kevin Ruxton - UK
I usually rent car every year when I am on holidays but I usually rent from bigger companies and have been disappointed several times. Recently I rented a car on the 18th of February 2016 in your office in Limoges Airport. Amanda could not have been nicer. I was on my own with two kids of young age and she really looked after us and on both occasions taking and bringing back the car. Her service was very professional and genuine. My family is living in Limoges and I usually don't need a car but your price were very competitive and I will definitely come to u again while in Limoges. Thank u Amanda for your generous help.Laetitia - 87150 France
...... and, what's more - they deserve the business whilst Avis and Hertz do not. We have never found anything so difficult as trying to book a hire car at Limoges with Avis or Hertz on a Saturday late afternoon. Buggs guarantee to be there when our flight arrives, even if it is late, at no extra charge. That's service.B&P - Tynemouth UK
Have just had a car through Buggs in Bergerac. Easiest and best holiday car hire I have ever had and to top it all at the most competitive price. The car was great and more importantly the speed of collecting and delivering back was outstanding. Thank you so much. Would definitely book with them again.Jennifer M - Guildford UK
Until i read the comments on here I'd never heard of Buggs, but having been recommended we thought we'd give it a go.Well we've just had a weeks hire from them and they were a joy to deal with. If like me you enjoy dealing with people who do what they say, are competent and as an added bonus have a sense of humour and are pleasant then these are the people for you. Would not hesitate to recommend.Kando - Derby UK
Book with confidence! Yes, they are relatively small but totally reliable. They are always there to receive the car back unlike the 'big boys' who ask you to leave the key. I have been charged a late return fee by Avis at Bergerac when in fact the car was early and it took some 5 months to have the money refunded. Buggs every time, people you can trust!!!Brenda - Bury UK
We hired a car from Buggs in September based on the good customer feed back and very competitive price. We were not disappointed, indeed we were very impressed with the service, from obtaining the initial quote to after sales care. Unlike with the big companies there was no fuss or delays when collecting or returning the car. However what really stood out for me was the after sales care. I left an item in the car and when I returned home I contacted Buggs to see if they had found the item and if it was possible to return it to me. They found it and posted it back to me straight away. Excellent service and so I would not hesitate to recommend them.Twigthepig - UK
Hi I have used this car hire company from bergerac, they were very good, and they were there when we returned the car, which is more than can be said from the other hire companies. We used them on recommendation from friends who live in France . I am about to book car hire with them again.Angela F - London UK
I just used them from Bergerac Airport, based on another TripAdvisor comment. Perfect service, easy to use, friendly, no hard sell on extra insurance. From arrival at their office it took about 3 minutes until I was in the car driving away....Catherine K - Oxford UK
Have to say we have used Buggs twice before, and hope to make it three time in 2016. We have always found them very good.Peter N - Somerset UK