Buggs Car Hire


If you cannot find an answer to your question please feel free to Contact Us!

Apart from being really nice people, heres a few more just as good reasons for choosing Buggs...

  • simply the best value
  • we are human, you can talk to us
  • no gimmicks, tricks or scams
  • we are totally independent and do not have to pay commission to get business
  • book and pay direct - we refuse to deal with brokers or confusing comparison web-sites
  • no extra hidden charges on arrival or once you have got home !
  • we take all your information in advance so no delays when you arrive
  • avoid the queues - keys in less than 5 mins
  • we are always there - we do not shut for lunch!
  • no out of hours charges
  • debit cards accepted
  • fuel - full to full
  • unlimited kms
  • no age restrictions

we keep it simple - we are simply the best value...

At Buggs we don't like using the word 'cheapest' we think it gives the impression of an inferior service, we prefer to say Buggs are the best value car hire 

When comparing prices it can sometimes appear that other companies are offering great deals, as always something that seems too good to be true...often is , consider extra charges on arrival, e.g. fuel, and the cost of additional requirements like additional drivers, child seats, cleaning, fuel costs and excess waiver cover...beware!

Promises of very low prices can sometimes appear for the more reputable companies, but sold through comparison websites. They will accept your booking, but what they fail to tell you is that the local rental company has no obligation to honour the booking if they consider the price too low. This usually ends very nastily, when bookings are not honoured by the local agent who will not make a car available...beware!

Prices offered by comparison and broker websites do not always show the true final cost as they are unable to show charges that are charged locally...beware! 

The Buggs policy is to offer a fixed price with no additional charges on arrvial...and no nasty charges after you have arrived home! 

Our priority is personal service to the customer and to make the start of your visit to France a pleasant one

On the front page of this website you will see a simple form


Enter your pickup and end destination, your dates and times and then press 'get price'


This request will then seek out availability and generate a quotation


This quote will be emailed to you


You can then accept this quotation through the website


A receipt of this will be sent to you and a Buggs Rep will then contact you for payment


Once payment has been processed a booking confirmation will then be sent to you by email


This email confirms your booking, so please check all the details carefully


If all OK then print a copy of the confirmation and bring it with you, it may be requested by the Buggs Rep



Everything!!...there will be nothing more to pay


The price for your hire you see and pay is the final price, you will not be asked to pay more than this




Any optional items you may choose to add...


  • additional drivers
  • child seats
  • buggs excess protection
  • buggs tye and glass protection
  • buggs cancellation protection
  • GPS systems


You can choose these options when you complete your booking form or when you arrive at the Buggs Desk

No, the deposit can be taken from either a Credit or Debit card.

It essential that you bring a valid card with you as without a deposit the vehicle cannot be released for hire.

The current deposit is 250.00 euros and on a  Credit Card is taken as a pre-authorisation payment, if using a Debit Card, then the amount will be debited from the card account.

Upon the return of the vehicle, the pre-authorisation will be cancelled or the card account credited for the sum taken as guarantee, less any charges incurred by the Customer, for which the Customer will receive an itemised receipt.

If you return the car 


  • with extra damage 
  • not full of fuel
  • dirty interior requiring extra cleaning


then obviously you will be charged for any of these

We will contact you for payment


Once your quote acceptance has been received a Buggs Rep will contact you for payment


We recommend where possible that you use a credit card for payment (Mastercard or Visa) as this may offer you certain benefits. 

No...we accept payment by


  • credit card
  • debit card
  • cash
  • cheque 
  • bank transfer


the security deposit taken at the desk prior to vehicle handover, can only be made using a Credit or Debit Card

At Buggs, we have managed minimise additional young/old driver fees

Cars hired or driven by under 25yr olds carry an insurance excess of 1500€ and we are unable to offer the Buggs Excess Protection options, so under 25yr olds are required to leave a 1500€ deposit (on arrival) which is refunded on satisfactory return of the car

Our insurers will only allow under 25yr olds to hire or drive a group A or B car

Under 21 yr olds are required to pay a young drivers supplement of 45 euros per day in addition to the conditions above

All drivers must have held a full driving licence for a minimum of 1 year

There are no additional charges applied to drivers of 70yrs old and older

Included in the price of your car hire is Standard Vehicle Insurance

Standard Vehicle Insurance consists of “Collision Damage Waiver“ (CDW) or “Fully Comprehensive” cover for the hirer and any additional drivers on the rental agreement

This insurance cover is for damage to the hired vehicle, theft/vandalism of the vehicle and a comprehensive 3rd party cover, but will carry an insurance excess payable in the event of any claim

The Insurance Excess on buggs cars are...

  • Groups - Small, Small Fun and Compact 1000€ 
  • Groups - Compact Fun, Estate and SUV 1200€ 
  • Groups - 7 Seater and Sports Fun 1400€

It is strongly recommended that you purchase a Buggs Excess Protection option, which reduces the excess or eliminates the excess payable 

If you choose the Buggs Excess Protection, payment of the relevant insurance excess, in the event of any damage or insurance claim, will be reduced by 75% to 25% of the excess. The Buggs Excess Protection does not include any damage to glass, wheels and tyres and vehicle undercarriage, for which the customer remains fully responsible and must reimburse Buggs in full

  • 10€ per day   

If you have chosen the Buggs Excess Protection Plus, payment of the insurance excess, in the event of any damage or insurance claim, will be waivered in full. The Buggs Excess Protection Plus does not include any damage to glass, wheels and tyres and vehicle undercarriage, for which the customer remains fully responsible and must reimburse Buggs in full

  • 18€ per day 

If the Customer chooses not to accept either of the offered Buggs Excess Protection packages, then the Customer will be liable to pay the Company the full Insurance excess relating to the vehicle, in the event of an insurance claim or damage to the vehicle. The Customer authorises the Company to take the payment for this from the card the Customer has provided as guarantee. 

If the Customer chooses not to accept either of the offered Buggs Excess Protection packages then the Customer may be requested to leave a larger guarantee than the standard guarantee of 250 euros, before the rental can begin.

Tyre and Glass Protection cover is available and by paying the daily rate we will reimburse you fully for the cost of the repair or replacement due to accidental damage. You will need to produce valid invoioces.

  • 5€ per day 

If you have a 'Third-Party' Excess waiver Insurance, then you are liable to reimburse Buggs first and then claim back later through your thrid-party insurer

If you do not have Excess Insurance of any kind, you are taking a huge risk, which could prove to be very expensive...not to be recommended

Buggs do not have any set opening hours...we are there for you when you want us


  • We will be there for the times agreed on your booking confirmation document
  • With your flight details we will also be there if your flight arrival is delayed


Unlike the other rental companies...


  • We do not have 'out of hours bookings'
  • We do not charge an 'out of ours' fee on arrival


When making comparisons with other rental companies, check the opening times so as to avoid disappointment and additional charges...beware


  • Buggs can deliver/collect from other local locations, there will be a charge, please ask 
  • Delivery and collection charges are based from the airports where the cars are located
  • This service is not always available, especially during peak periods

At Buggs we are updating and increasing our fleet all the time


The models selected for our fleet are cars that have proved to be the most in demand from our clients


All our cars are purchased new and will be a maximum of a few months old with very low kms


Please go to the 'cars' page of this website to see the current models in each category


No not all the time...but we will try our best


Our bookings are taken by car group, not by model


If you have specific needs, i.e. large luggage, wheelchair, headroom etc, then please let us know and we will really try our best to provide the model you require, obviously, always subject to availability



Buggs provide the car full and ask you to return the car full


We believe this the fairest method. Other rental companies will ask you to pay for a full tank on arrival and return the car empty, this is a hidden charge as it is impossible to return a car empty!


If for any reason you do not return the car full, we will have to refuel the car and charge you the pump price plus a 40€ refueling fee. 40€??!! thats a bit expensive!!...well its a deterrent really so that you don't forget to fill it up, which would be unfair to the next client  




We have a wide range of quality car seats available for all ages and our prices are considerably less expensive than the other rental companies


For legal reasons we are not allowed to fit chairs, but we will be there to assist and help insure they are fitted correctly


Contact us if you have specific requirements



All buggs cars already have them in 


Ask the Buggs Rep where they are located in your car



Contrary to popular myth, these are not a requirement by French law

Contact us...


Buggs are happy to make minor changes, where possible, to any booking


A small admin fee may apply if extra payments or refunds are required


If you need to cancel a booking refer to our 'terms and conditions' for the standard refund options, however we recommend choosing our cancellation cover you will see this option when completing your booking form. For the small fee of 12€ per hire this option offers a 95% refund applicable up to 4hrs before your agreed collection time

At Bergerac - the Buggs Bungalow is on the left as you exit the arrivals building. You can't miss it as it is in our corporate colours of lime green and purple.

At Li

the buggs desk at the airport

  • At Bergerac you will find Buggs in a cabin to your left as you exit the arrivals hall 
  • At Limoges Buggs are located in the car hire building directly opposite as you leave the Terminal 
  • At our locations a Buggs Rep will be there to meet you and at the agreed time


check, sign and go!

  • Please have the driving licences and passports of all drivers ready for checking at the Buggs desk
  • The Buggs Rep will confirm the details of your hire, the condition of the car and the return details on your agreement 
  • There will be no attempt to sell you any add-on packages 
  • Sign the form and you are on your way
  • The whole process typically takes 5 minutes...at Buggs we don't do queues


returning your car

  • It is important that you return your car as per the details printed on your agreement and as agreed with the Buggs Rep
  • Please park your car in one of the allocated Buggs parking spaces in the returns car park 
  • Upon your return a Buggs Rep will be at the desk to meet you and to relieve you of your keys
  • The Buggs Rep will confirm that you have returned your car on time, that there is no damage and that it is full of fuel
  • Should everything be in order, then you will be asked to sign the agreement and that is it
  • If there are any charges due in relation to your hire, then you will be expected to pay these before you leave  


other locations

  • Buggs can deliver/collect from other local locations, there will be a charge, please ask 
  • Delivery and collection charges are based from the airports where the cars are located
  • This service is not always available, especially during peak periods

moges & La Rochelle airports - follow the signs to the specific car rental buildings via the main airport building exit. Our desk is situated in this building with all the other car hire companies.

One of our representatives will be there to meet you and get you on your way as quickly as possible. Please remember to have your drivers licence and passport for all the drivers.

All drivers need to present a full valid licence (no photo copies, sorry).

If you have a UK plastic card licence only this is required

The older style UK paper licences are also accepted 

The new DVLA code is not needed

Drivers will also need to show their passports/ID cards



But the good news...we track flight arrivals and departures and will be there wind or rain, to meet you 


If you have a mobile phone with you please keep it on, as in exceptional situations (such as flight diversions), we may need to contact you

Buggs provide a pack in the glove box with all the relevant paperwork and contact details for such events

Buggs plan to open at other airports in France and demand is increasing year on year at Bergerac and Limoges


If you are looking to move down to this part of the world and fancy running a branch of buggs at a new location, then we would like to hear from you