Apart from being really nice people, heres a few more just as good reasons for choosing Buggs...
we keep it simple - we are simply the best value...
At Buggs we don't like using the word 'cheapest' we think it gives the impression of an inferior service, we prefer to say Buggs are the best value car hire
When comparing prices it can sometimes appear that other companies are offering great deals, as always something that seems too good to be true...often is , consider extra charges on arrival, e.g. fuel, and the cost of additional requirements like additional drivers, child seats, cleaning, fuel costs and excess waiver cover...beware!
Promises of very low prices can sometimes appear for the more reputable companies, but sold through comparison websites. They will accept your booking, but what they fail to tell you is that the local rental company has no obligation to honour the booking if they consider the price too low. This usually ends very nastily, when bookings are not honoured by the local agent who will not make a car available...beware!
Prices offered by comparison and broker websites do not always show the true final cost as they are unable to show charges that are charged locally...beware!
The Buggs policy is to offer a fixed price with no additional charges on arrvial...and no nasty charges after you have arrived home!
Our priority is personal service to the customer and to make the start of your visit to France a pleasant one
On the front page of this website you will see a simple form
Enter your pickup and end destination, your dates and times and then press 'get price'
This request will then seek out availability and generate a quotation
This quote will be emailed to you
You can then accept this quotation through the website
A receipt of this will be sent to you and a Buggs Rep will then contact you for payment
Once payment has been processed a booking confirmation will then be sent to you by email
This email confirms your booking, so please check all the details carefully
If all OK then print a copy of the confirmation and bring it with you, it may be requested by the Buggs Rep
Everything!!...there will be nothing more to pay
The price for your hire you see and pay is the final price, you will not be asked to pay more than this
Any optional items you may choose to add...
You can choose these options when you complete your booking form or when you arrive at the Buggs Desk
If you return the car
then obviously you will be charged for any of these
We will contact you for payment
Once your quote acceptance has been received a Buggs Rep will contact you for payment
We recommend where possible that you use a credit card for payment (Mastercard or Visa) as this may offer you certain benefits.
No...we accept payment by
we do not request a credit card deposit on collection of the car, but will ask for credit/debit card details to be held as a guarantee
At Buggs, we have managed minimise additional young/old driver fees
Cars hired or driven by under 25yr olds carry an insurance excess of 1500€ and we are unable to offer the Buggs Excess Protection options, so under 25yr olds are required to leave a 1500€ deposit (on arrival) which is refunded on satisfactory return of the car
Our insurers will only allow under 25yr olds to hire or drive a group A or B car
Under 21 yr olds are required to pay a young drivers supplement of 45 euros per day in addition to the conditions above
All drivers must have held a full driving licence for a minimum of 1 year
There are no additional charges applied to drivers of 70yrs old and older
Included in the price of your car hire is Standard Vehicle Insurance
Standard Vehicle Insurance consists of “Collision Damage Waiver“ (CDW) or “Fully Comprehensive” cover for the hirer and any additional drivers on the rental agreement
This insurance cover is for damage to the hired vehicle, theft/vandalism of the vehicle and a comprehensive 3rd party cover, but will carry an insurance excess payable in the event of any claim
The Insurance Excess on buggs cars are...
It is strongly recommended that you purchase a Buggs Excess Protection option, which reduces the excess or eliminates the excess payable
If you choose the Buggs Excess Protection, payment of the relevant insurance excess, in the event of any damage or insurance claim, will be reduced by 75%. The Buggs Excess Protection, does not include any damage to glass, wheels and tyres and vehicle undercarriage, for which the customer remains fully responsible and must reimburse Buggs in full.
10€ per day for Group A/B 12€ per day for Group C/D/E
If you have chosen the Buggs Excess Protection Plus, payment of the insurance excess, in the event of any damage or insurance claim, will be waivered in full, additionally the cover includes damage to glass, wheels and tyres and vehicle undercarriage.
15€ per day for Group A/B 18€ per day for Group C/D/E
Please note, the loss, damage and replacement of keys is not included in either option and the customer remains fully responsible for all replacement costs
If you choose not to accept either of the offered Buggs Excess Protection packages, then you will be liable to pay the Company the full Insurance Excess relating to the vehicle, in the event of an insurance claim or any damage to the vehicle.
Additionally if you choose not to accept either of the offered Buggs Excess Protection packages then you may be requested to leave a deposit up to the value of the vehicle before the rental can begin.
If you have a 'Third-Party' Excess waiver Insurance, then you are liable to reimburse Buggs first and then claim back later through your thrid-party insurer
If you do not have Excess Insurance of any kind, you are taking a huge risk, which could prove to be very expensive...not to be recommended
Buggs do not have any set opening hours...we are there for you when you want us
Unlike the other rental companies...
When making comparisons with other rental companies, check the opening times so as to avoid disappointment and additional charges...beware
At Buggs we are updating and increasing our fleet all the time
The models selected for our fleet are cars that have proved to be the most in demand from our clients
All our cars are purchased new and will be a maximum of a few months old with very low kms
Please go to the 'cars' page of this website to see the current models in each category
No not all the time...but we will try our best
Our bookings are taken by car group, not by model
If you have specific needs, i.e. large luggage, wheelchair, headroom etc, then please let us know and we will really try our best to provide the model you require, obviously, always subject to availability
Buggs provide the car full and ask you to return the car full
We believe this the fairest method. Other rental companies will ask you to pay for a full tank on arrival and return the car empty, this is a hidden charge as it is impossible to return a car empty!
If for any reason you do not return the car full, we will have to refuel the car and charge you the pump price plus a 40€ refueling fee. 40€??!! thats a bit expensive!!...well its a deterrent really so that you don't forget to fill it up, which would be unfair to the next client
We have a wide range of quality car seats available for all ages and our prices are considerably less expensive than the other rental companies
For legal reasons we are not allowed to fit chairs, but we will be there to assist and help insure they are fitted correctly
Contact us if you have specific requirements
All buggs cars already have them in
Ask the Buggs Rep where they are located in your car
Contrary to popular myth, these are not a requirement by French law
Buggs are happy to make minor changes, where possible, to any booking
A small admin fee may apply if extra payments or refunds are required
If you need to cancel a booking refer to our 'terms and conditions' for the standard refund options, however we recommend choosing our cancellation cover you will see this option when completing your booking form. For the small fee of 12€ per hire this option offers a 95% refund applicable up to 4hrs before your agreed collection time
At Bergerac - the Buggs Bungalow is on the left as you exit the arrivals building. You can't miss it as it is in our corporate colours of lime green and purple.
the buggs desk at the airport
check, sign and go!
returning your car
moges & La Rochelle airports - follow the signs to the specific car rental buildings via the main airport building exit. Our desk is situated in this building with all the other car hire companies.
One of our representatives will be there to meet you and get you on your way as quickly as possible. Please remember to have your drivers licence and passport for all the drivers.
All drivers need to present a full valid licence (no photo copies, sorry).
If you have a UK plastic card licence only this is required
The older style UK paper licences are also accepted
The new DVLA code is not needed
Drivers will also need to show their passports/ID cards
But the good news...we track flight arrivals and departures and will be there wind or rain, to meet you
If you have a mobile phone with you please keep it on, as in exceptional situations (such as flight diversions), we may need to contact you
Buggs provide a pack in the glove box with all the relevant paperwork and contact details for such events
Buggs plan to open at other airports in France and demand is increasing year on year at Bergerac and Limoges
If you are looking to move down to this part of the world and fancy running a branch of buggs at a new location, then we would like to hear from you