Collection and Return

the buggs desk at the airport

• At Bergerac you will find Buggs directly in front of you as you exit the Arrivals Hall
• At Limoges Buggs are located in the car hire building directly opposite as you leave the Terminal
• At all our locations a Buggs Rep will be there to meet you at the agreed time

check, sign and go!

• Please have the driving licences and passports of all drivers ready for checking at the Buggs desk
• The Buggs Rep will confirm the details of your hire, the condition of the car and the return details on your agreement 
• You will need a valid credit, debit or payment card to leave the pre-authorisation deposit
• There will be no attempt to sell you any add-on packages 
• Sign the form and you are on your way
• Before you drive away, check fuel level and damage corresponds to what is recorded
• The whole process typically takes 5 minutes...at Buggs we don't do queues

returning your car

• It is important that you return your car as per the details printed on your agreement and as agreed with the Buggs Rep
• Please park your car in one of the allocated Buggs parking spaces in the returns car park as indicated at pick-up 
• Upon your return a Buggs Rep will be at the desk to meet you and to relieve you of your keys
• The Buggs Rep will ask you if you have checked the car for damage, that you have taken photographs and that you filled the car with fuel close to the Airport
• You and the Buggs Rep will then sign the form to record the date and time of return
• If there are any charges due identified in relation to your hire, then you will be expected to pay these before you leave
• Your vehicle will then be cleaned and if no further problems are found then your deposit will normally be released within 24hrs after
• When your rental contract is closed you will receive an automated email of confirmation  

other locations

• Buggs can deliver/collect from other local locations, there will be a charge, please ask 
• Delivery and collection charges are based from the airports where the cars are located
• This service is not always available, especially during peak periods